Full lifecycle support services
Preventative Maintenance Program
Our Preventative Maintenance Program is a proactive approach to protecting your automation investment and ensuring the long-term success of your operation. Designed to keep your systems running at peak performance, our program minimizes unplanned downtime, extends equipment life, and maximizes ROI. By partnering with our Lifecycle Services Team, you gain access to experienced technicians who understand your system inside and out. Through scheduled maintenance visits, we thoroughly inspect, evaluate, and fine-tune your equipment—identifying potential issues before they escalate into costly repairs. This proactive care not only keeps your operations smooth, reliable, and productive but also empowers your in-house maintenance teams with the knowledge and best practices needed to maintain optimal performance between visits.
SAVOYE North America offers two flexible service options tailored to your needs:
On-Site Preventative Maintenance
Our service team visits your facility to inspect, evaluate, and test your automation systems, ensuring every component is performing as intended. During each visit, we provide a detailed system health assessment that highlights current performance levels and identifies potential risks before they impact operations. Based on our findings, we deliver clear, actionable recommendations directly to your maintenance department—empowering your team to address issues immediately or plan for future improvements.
Full-Service Maintenance & Updates
Following our evaluation, our technicians can perform all recommended updates and repairs for you, providing a complete turnkey approach to maintenance and optimization. This service is ideal for customers who prefer the convenience and efficiency of having our experts handle every aspect of their system’s upkeep. If you are experiencing an equipment-related emergency, please contact our hotline at 800-436-7328 for immediate assistance.
Program Goals
Program Goals
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Evaluate: Assess system health, identify wear and tear, and track performance trends.
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Inspect: Check all mechanical, electrical, and software components for efficiency and safety.
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Educate: Train your maintenance staff on daily, weekly, and monthly upkeep to keep systems in optimal condition between visits.
Upgrades & Modernizations
To meet the further development and growth perspectives of your business, we are here to support you in the implementation of upgrade roadmaps including, but not limited to: expansion of current system, increased performance, hardware and software upgrades, improving or modifying existing equipment functionality, replacement and upgrade of existing mechanical and/or electrical components and retrofits that are centered around your evolving business needs while minimizing the impact on your production.
Why It Matters
Why Preventative Maintenance Matters
Preventative maintenance helps you protect your automation investment and keep operations running at their best. By catching issues early, you can reduce unplanned downtime and avoid costly disruptions. Regular maintenance extends the life of your equipment, ensuring you get the most from your system while maximizing ROI through improved performance and efficiency. Our approach also helps you maintain safety and compliance with operational standards, reducing liability risks. With optimized system performance, you’ll preserve speed, accuracy, and throughput to meet your business demands year after year.
Continuous availability
SAVOYE’s parts specialists are available to help you acquire and replace OEM parts to maximize uptime for your business operations. Our equipment is manufactured in the U.S. and stocked in our local warehouse which allows for easy access and ready-to-ship availability with limited wait time for what is needed. Obsolescence management is an important part of the parts specialists responsibilities by making our customers aware of Engineering Change News (ECN), for customers to begin thinking of upgrade patterns for their systems and products, as well as keeping the equipment running through management of “Last Buy Options” until the replacement part becomes available.
